30-Day Money-Back Guarantee

We want you to be completely satisfied with MouseOn. If for any reason you're not happy with your purchase, we offer a full refund within 30 days of your purchase date — no questions asked.

How to Request a Refund

To request a refund, simply email us at [email protected] with:

Your order number or the email address used for purchase
A brief reason for the refund (optional, but helps us improve)

Refund Processing

Once we receive your refund request, we will process it within 3-5 business days. Refunds are issued through our payment provider, Paddle, and will be credited back to your original payment method.

Please note that depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

After 30 Days

After the 30-day period, refunds are handled on a case-by-case basis. If you experience significant technical issues that prevent you from using MouseOn, please contact us at [email protected] and we'll do our best to help.

Technical Support

Before requesting a refund, we encourage you to reach out to us if you're experiencing any issues. Many problems can be resolved quickly with our support team, and we're always happy to help you get the most out of MouseOn.

Contact

For refund requests or any questions about this policy, please contact us at [email protected].